Call Center Service

Inbound Call Center

Having a proficient and swift customer support system is equally important as to making a quality product or providing efficient services. If ones business fails to provide proper assistance to its line of customer, one may loose his valuable clients to the competitors. Not a profitable scenario for business! If lately you are facing trouble of matching with grilling demands of customer support, why not outsource it to more efficient or yet dedicated group of professionals? Outsource customer support services to IWS and let us be your competent, well organized and round the clock

Inbound Call Center.

What kind of Services we propose

  • Online Customer Care Services
  • Real-time Inventory Status Services
  • Place Locators and Referral Services
  • Sales Lead Qualification and Closure
  • Payment Collection Services
  • Email Management Services
  • Help Desk Solutions
  • Inbound Sales
  • Job Dispatch Services
  • Order Entry Services
  • IVR Services
  • Technical Support
  • Product Recall Management and Technical Information
  • Ticket Sales Subscription Services
  • Toll Free Reception Services
  • Virtual Receptionist Services
  • Registration of Event Participants and Prospects

What more do we offer

Employee Report

Employee Report

To analyze annual expenditure of the employee.

Client Report

Client Report

To figure out the most profitable and least profitable client of yours.

Break-up Expenses Report

Break-up Expenses Report

To maintain a list of expenses that are broken down category wise, whether it is product line, monthly rental, communication bill, and manpower engaged, or it is simple catering expenses. It helps you analyze and judge the most and least cost-effective areas of your business.

Event Report

Event Report

To build an expense report of a single event.

Why Us

Well for starters,

  • We are professional call center representators. IWSs Inbound Call Center surrogates are skilled, dedicated and experienced group of experts who are being rigorously trained to take on any complication and responsibility that a call center entails.
  • Expanding Experience to talk about. IWS has set up its services for almost half a decade now. Working as a remote customer support unit for eminent clients in different business areas has enriched our result-oriented work background.
  • Non-quivering Support. The customer support mechanism that works 24X7 in an unbreakable loop is our strong hold.
  • style="text-align:justify;"
  • Progressive Competence. We provide beforehand reports and testing aptitude by undertaking market sales and competition analysis for you. Our advance market exploration, quick response tactic, accounts management prowess and remote call supervision makes us stand-out in our field of services.
  • Ultra Modern Technology and Impeccable Customer Satisfaction. Equipped with latest data and voice communication systems, supported by ardent Internet connectivity, our inbound support delegates manage your customer relationships by answering queries first hand. This in turn increases the customer satisfaction, enhancing their loyalty to your products/services.

Hire us today and let your business thrive tomorrow, till further!

Testimonials

Our Business Processes being renowned International Freight Forwarding and Consolidators are somewhat hectic. So when we searched for sharing our burden by Outsourcing, we came across IWS. After preliminary testing being satisfactory, we decided to outsource major part of our Shipping Documentation processing to them.
We are really pleased with the spontaneous response, keenness in ascertaining relevant particulars from us and the enthusiasm shown by IWS staff members, in briskly processing our documents and delivering timely Analysis Reports. Now we don't lack in authentic data. Well done IWS and Keep it Up!

S.A. Logistics

We were searching for a reliable Outsourcing Agency for sharing our seaways shipping documents processing. Got the name of Infinite World Solutions recommended to us for Ocean Bill of Lading Processing, particularly. Our discussion with their staff borne fruit and we are continuously getting served by flawless and efficient processing, and compilation of our Ocean Bills of Lading for a particular overseas region.Happy we have saved costs; and also building unblemished Data-base in respect of this competency. We have no hesitation in congratulating the team of IWS for their prompt, speedy and efficient Service!

Williams Logistics

We partner with Infinite World Solutions in outsourcing Services of Property Preservation and Maintenance under their Care Homes. This is a ticklish service where vacant properties and lands should be kept in an orderly manner; neat and tidy; secure and safe; and maintaining the property by close and periodical supervision.
This way we are very proud that IWS joins in all our endeavors of Care Homes to the relief of property mortgagers; local authorities and neighbors; as also assist home buyers in inspecting the properties for decision making. Thank you IWS you deliver what is wanted!

KKM Mortgaging Services

For an upcoming business like ours, Lead Generation and popularizing our natural medicines all over to the prospective buyers, agencies, and outlets is highly prominent task. Cant afford our own team of experts; and so we were wondering to locate a well-versed Outsourcing Call Center. Infinite World Solutions answered all our requirements fully and squarely.
Glad we were to induct their expert Lead Generation Team and it paid rich dividends. Today, our customer volume has gone far ahead than what it was some months back. The efficient and sincere efforts of IWS Call Center are the reasons behind. We are really grateful for their help and dependable service!

Amrutha Organics
Coffee cup
Let's work together
Contact us